Appointment Information

Laser Hair Removal Appointment Guidelines

For hair removal treatments to be effective, clients play an important role by arriving to appointments in compliance with Laser Hair Removal rules. Those rules, and the reasons for them, are thoroughly explained in the initial consultation and they are summarized below. Please be aware of the comprehensive list of requirements prior to arriving to each of your treatments.

To receive Laser Hair Removal treatments, clients agree to the following:

*Arrive with a verified “honeymoon stage” followed by recently verified “adequate new dark hair growth” stage since the last treatment. 

* Arrive with a thorough and complete shave of the treatment area(s). Clients are not permitted to shave at the spa.

* Arrive COLD and abstain from exercise for a minimum of 12 hours before treatment.

* Arrive without any form of tan whatsoever.

* Arrive without sunblock, lotions, topical numbing agents, makeups or anything else on the treatment area. We kindly ask that you remember that these things must be removed before arriving to the spa.

Cancellation policy:

Appointments missed for any reason (including insufficient preparation, late arrival) or cancelled within 24 hours prior to appointment time, will incur a $50.00 fee.  To be equitable to all, this is an inflexible policy and relates to the time of cancellation, never the reason.  Izalia employees are not required to remind clients about the policy when clients contact the spa to cancel. Invoices for cancellation fees are typically sent out the following Tuesday. All cancellation fees must be paid prior to services being rendered at Izalia, including complimentary treatments. Treatments are booked in time blocks varying from 10-60 minutes. Every appointment block allows time to discuss treatment progress with the laser tech, change clothes -if necessary- and receive a careful and effective treatment, as long as the appointment begins on time. All treatments are scheduled in back to back succession with appointments of other clients.

Parking:

There is ample street parking near Izalia, as well as pay lots north of the building (behind Jeni’s Ice Cream) or across the street. All parking is payable via credit cards or the ParkMobile app. The driveway is not available to Izalia clients, and must be kept available for building residents. Clients who park in the driveway will be asked to relocate their car prior to receiving treatment.